Wednesday, July 11, 2007

U R A BUS


As most of you know, I have a Subaru.
I love my Subaru very much. I actually hugged my car when I bought it.
Its all-wheel drive is so much fun around curves and great in snow, it gets great gas mileage and has good pickup.
When I bought it, I committed to it for 8 years or so; I wanted this car to get me through my 20's.
I still want this car to get me through my 20's.
I mean, I hit 100,000 on it last Tuesday in Tennessee and I cheered and sang to my car while I drove.

However, last year it developed what we'll call a nervous tick, in that when it was put into drive, it didn't like to immediately engage in drive. I'd have to wait or rev it a bit before it would get into gear. Once I was stopped behind a school bus and when traffic started to move my car wouldn't; I was stuck trying to get it to engage for two hours.

Last summer I took it to the dealership where I bought it and still had it under warranty.
They told me nothing was wrong with it, changed the transmission fluid, held it for five days and sent it home.
The problem persisted; heck, it got worse.
I took it back.
They held it for another five days (this time they gave me a loaner car thankfully), told me there was still absolutely nothing wrong with it and sent it home with me and told me to stop bringing it in.
Today I took it to a transmission specialist who thinks I need a whole new transmission, a $3000 repair.

I cried.

I called my mechanic who doesn't think I need a new transmission but rather a part in that transmission fixed and he had me call a Subaru specialist outside of town. Just from what I told him he was able to tell me what was wrong: faulty O-ring in the transmission, a problem many of the Subarus of my year were having. A known, documented problem. A $1400 problem. Better than $3000, but still enough to make my stomach gurgle.

One stands to wonder, “If this was a known and documented problem as the nice Subaru specialist says, then why didn't the Subaru dealer, in all their dealership wisdom, bother to check or fix the problem when I took it to them twice, complaining of the same problems that identify the defect?”

Anyone got an answer?

Anyone?

Let the nasty letter writing commence.

Dulles Motor Cars of Leesburg, VA: you shiesty bastards are buying me a new transmission.

(Note: U R A BUS is SUBARU backwards)

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